Welcome to UNNU, owned and operated by UNNU L.L.C. S.P.C., a company incorporated in Abu Dhabi, United Arab Emirates (“UNNU”, “we”, “our”, “us”).
These Terms & Conditions (“Terms”) govern your use of the UNNU mobile application, website, and all related services (collectively, the “Platform”), including all buying, selling, and payment-related activities conducted exclusively through the UNNU Store.
By accessing or using UNNU, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must immediately stop using the Platform.
1. Eligibility
To use UNNU, you must:
- Be at least 16 years old (or the legal minimum age in your jurisdiction)
- Have legal capacity to enter into binding agreements
- Comply with these Terms and all applicable laws
If you are acting on behalf of a company, you confirm that you have full authority to bind that entity.
2. UNNU Accounts & Number Ownership
2.1 UNNU Numbers
Each user is assigned one unique UNNU number (“UNNU Number”). UNNU Numbers are personal, unique, non-duplicable, and governed by UNNU’s internal numbering system.
2.2 Number Categories
- Free Numbers
- Premium Numbers (paid)
- Business Numbers (corporate accounts)
UNNU retains ownership of the numbering infrastructure and system architecture.
2.3 UNNU Store (Exclusive Selling Channel)
All buying, selling, transferring, reselling, or assigning of UNNU Numbers must occur exclusively through the UNNU Store. Off-platform transactions, private sales, or external payment arrangements are strictly prohibited.
2.4 Commission
UNNU charges a commission of 20% on any item sold, resold, or transferred within the UNNU Store, including but not limited to:
- Premium numbers
- Resale transactions
- Business number allocations where applicable
The commission is automatically deducted and is non-refundable.
2.5 Availability Disclaimer
UNNU does not guarantee:
- Availability of specific numbers
- Future valuation
- Continued access to any number
3. User Responsibilities
Users agree NOT to:
- Provide false or misleading information
- Impersonate any person or entity
- Manipulate pricing or transactions
- Attempt to bypass UNNU systems
- Violate UAE or international laws
- Post harmful, illegal, or misleading content
Users are fully responsible for all actions performed through their accounts.
4. Privacy & Data Protection
UNNU complies with:
- UAE Personal Data Protection Law (PDPL)
- GDPR (where applicable)
- Other applicable regional regulations
Full details are provided in the Privacy Policy, which forms an integral part of these Terms.
5. Communication Features
- UNNU provides secure, text-only messaging
- Chats activate only after mutual UNNU Number exchange
- No voice, video, or media sharing is supported
UNNU may monitor metadata for security purposes but does not read private messages.
6. UNNU Store Rules
6.1 Transactions
All transactions occur within the UNNU Store. UNNU may:
- Supervise transactions
- Temporarily hold funds
- Investigate disputes or fraud
- Reverse transactions if required by law
6.2 Prohibited Conduct
Users may NOT:
- Conduct off-platform deals
- Use automation or bots
- Inflate or manipulate prices
- Sell numbers they do not own
6.3 Finality of Sales
All UNNU Store transactions are final unless:
- Required by UAE law
- Fraud or technical error is confirmed by UNNU
7. Corporate Accounts
Corporate users must:
- Complete business verification
- Ensure employee compliance
- Obtain employee consent
- Follow UAE and international data laws
UNNU may suspend or terminate corporate accounts for misuse.
8. Payments, Fees & Transfers
- All payments must be authorized and accurate
- UNNU deducts a 20% commission on all UNNU Store items
- Additional fees may be applied by third-party platforms, including Apple App Store and Google Play Store
- Where applicable, fund transfers may take 7–15 working days
- All payments are final unless legally required otherwise
9. Pricing & Rate Changes
UNNU reserves the right to:
- Increase or decrease prices, commissions, or fees
- Change pricing structures at any time
- Apply changes immediately
No prior notification is required.
10. Intellectual Property
All intellectual property rights, including trademarks, software, content, and branding, belong to UNNU or its licensors. Unauthorized use is strictly prohibited.
11. Content Standards
UNNU may remove content that: violates laws, promotes hate, fraud, or violence, or is misleading or harmful.
12. Suspension & Termination
UNNU may suspend or terminate accounts for: Policy violations, Fraud or misuse, or Security or legal risks. Users may delete their accounts at any time.
13. Disclaimers
The Platform is provided “as is” and “as available”. UNNU is not responsible for:
- Number valuation changes
- User disputes
- Third-party failures
- Loss of business or profits
14. Limitation of Liability
To the maximum extent permitted by UAE law, UNNU is not liable for indirect, incidental, or consequential damages.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. UAE courts have exclusive jurisdiction.
16. Contact
UNNU L.L.C. S.P.C.
Email: info@myunnu.com
Location: Abu Dhabi, United Arab Emirates